Will I receive a proof of my order?

What is the order process?

How long does it take to get my order?

What does backside printing include?

Can I add a personal message to my cards?

How do I submit my photo(s)?

Are there any photo requirements?

Do you provide photo editing?

Can I use pictures taken from a professional photographer?

What is the shipping cost?

Is tax applied?

Do you accept phone orders?

Do you accept International orders?

What type of payment do you accept?

Do you offer samples of your cards?

What is your refund policy?

Can we cancel an order?

Yes, an electronic proof in either a pdf or jpg file will be emailed to you within 48 hours of placing your order. Please be sure to review all text. You can either simply reply back stating your approval to proceed or send any changes that need to be made. We will not print until approval is provided.

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There are 6 simple steps in placing your orders. I assure you that I do my best to get every order delivered in a timely manner.

Step 1: Submit your order through our shopping cart, which allows you to pay by credit card or Paypal. You can also enter specific photo instructions such as where you would like them cropped or if you would like the pictures changed to black and white.

Step 2: You will receive an order confirmation along with notification to email your pictures to us at pictures@picturedperfectly.com. Once you email them…

Step 3: You will receive an electronic proof of your design within 48 hours.

Step 4: Send us back an email either approving your design or requesting changes. Please note that each additional proof may incur a $3 fee. Once approved . . .

Step 5: Your order is sent to our professional printing vendor. Print production is about 4 business days before it ships.

Step 6: USPS picks up your ‘Priority’ package and delivers it to you in 2 – 3 days.

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See steps 3, 5 and 6 above. In other words, about 7 business days after you have received your e-proof.

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Every card includes a matching design, along with a small logo, printed on the back. You also have the option of adding a 2” x 2” photo or personal message to the back, which is one of the features that makes our cards so unique.

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Absolutely! Your message can be up to 65 words for a 5 x 7 card and up to 50 words for a 4.25 x 5.5 card.

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You can email your photos to us at pictures@picturedperfectly.com. Please reference your order number in the subject field. Submit the number of photos necessary for the design you have chosen and feel free to send us specific instructions, such as a preferred placement of multiple photos.

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We just ask for the original version of your photos, meaning un-edited. We want to make sure your cards are printed in the highest quality and using original digital photos will definitely help. We recommend .jpg files in 300 dpi or higher.

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To some extent, we do edit photos. This includes cropping, changing the color to black and white and even enhancing the photo by lightening/brightening them up a tad (if it may be needed).

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Certainly, but we do require a signed release or written permission from them. You or your photographer can email it to us at info@picturedperfectly.com. You may want to ask the photographer for their consent before placing your order.

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Our $10 flat rate covers any shipment within the United States. We use Priority Mail through USPS and delivery time frame is just 2 – 3 days.

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Only to orders shipped within the state of California. The tax rate is 8.25% and will be noted on your receipt.

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We understand that sometimes it is more convenient to speak to a live person. Please email us and we will set up a time to call you and discuss your order.

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Currently we only ship orders within the United States.

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We accept MasterCard, Discover, AMEX, VISA and PayPal transactions.

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Yes, we have samples available so that you can see and feel the card. You can choose either a boy announcement or girl announcement. Please request a sample here.

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We do not offer refunds since this is a personalized product that we receive approval on prior to printing. We will consider a re-printed order if there is a particular problem with the order.

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You may cancel an order if it has not yet been sent to our printing vendor. There is a $20 cancellation fee to cover our design time. If we haven’t yet started your design, the cancellation fee does not apply.

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